Manage users

Last updated on
February 2, 2023

On the Users page you can manage your company team members.

Add users

1.Go to the Users page from the sidebar.

2. Click on the Add user button.

3. Select the user role.

Note: Only the Admin user can edit this page.

When adding more team members to the company account, consider the user role you want to assign to the new user:

Game Studio Admin:

  • Default when creating the company account.
  • This user can invite more users to the company account (+Add user button)
  • This user can deactivate users from the company account.
  • This user can be the contact for orders and projects follow up.
  • This user can see all the projects created by the Linguist Service Provider.

Client:

  • This user can be the contact for orders and projects follow up.
  • This user can see only the projects on which the LSP manager adds them.

4. Add the user information

5. The team member will receive a confirmation email.

Note: Team members with the same email cannot be added.

When a user is invited, the new user will appear as Inactive on the users list.

Once the new user confirms from the email sent, the toggle will change automatically to Active.

Remember: From this toggle, you can deactivate members that you don't want to access your company account anymore.

Deactivate users

Note: Deactivating users will remove their access to the Alocai platform and will no longer be visible to your LSP.

1. On the Users page, click on the “Active” toggle from the user you want to deactivate.

2. The toggle will change to “Inactive”.

You can activate the user at any time.

Reporting a bug

If you encounter a bug, please report it to us using the customer support form located on the platform. Hit the Feedback button. We will be back to you as soon as we can.

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